Teracom DVD Video Course V1 Fundamentals of Telecom 1
The PSTN • Telephony • The Telecom Industry • Telecom Equipment
Length 142 minutes. 55-page student manual. ISBN 1-894887-26-3
Teracom Training Institute http://www.teracomtraining.com/video_courses.htm

It all starts with the PSTN and POTS. We’ll begin with the basics of telephony: loops, trunks, circuits, analog, the voiceband… fundamentals that are key to understanding newer technologies and services.

Then, we’ll review switches, PBXs, Centrex and ancillary equipment like ACDs and IVRs.

With this framework in place, we’ll explore the telecommunications industry, understanding the main players and competitors, how LECs connect to IXCs, the switching hierarchy and how CLECs fit into the picture.

The topics in this course – how the telephone system and industry work, provide the essential foundation on which everything else, including digital communications, data circuits and networking are built.

Course outline – V1: Fundamentals of Telecom 1
Length 142 minutes. DVD-R NTSC format. 55-page 8.5″ x 11″ softcover bound workbook.

Part 1 Fundamentals of Telephony
1.03 The Public Switched Telephone Network (PSTN)
1.05 Analog Circuits
1.07 What is Sound?
1.09 The Voiceband
1.11 Plain Ordinary Telephone Service (POTS)
1.13 DTMF Address Signaling
1.15 Signaling System 7 (SS7)

Part 2 Telecom Equipment
2.03 Telephone Switches
2.05 PBX vs. Centrex
2.07 Voice VPNs
2.09 Call Centers

Part 3 The Telecommunications Industry
3.03 US Domestic Telcos
3.05 AT&T and Verizon
3.07 Canadian Telephone Companies
3.09 PSTN Switching Centers Before Competition
3.11 Accessing The Interexchange Carriers
3.13 Competitive Local Exchange Carriers (CLECs)

Appendix A Acronyms and Abbreviations

Teracom’s self-paced DVD-video courses: ideal for learning about telecom, datacom, networking, IP, MPLS, Voice over IP and wireless outside of structured seminars.

Each course comes with an approx. 2-hour full-color multimedia DVD-video, a comprehensive workbook/textbook with copies of all graphics and detailed reference notes that are sure to be a valuable reference for years to come; plus a knowledge evaluation exercise and personalized course completion certificate suitable for framing.

Related video: Videotutorial V1 “Loops” is a free sample, from Lesson 1.03 of this DVD.

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